Remove 2030 Remove Communication Remove Digital Transformation Remove Facilitation
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Through the Eyes of the Customer: Ideal Customer Experience in 2021 [eCommerce and Beyond]

Tidio

For one, it has significantly accelerated the process of digital transformation. Switching between different devices facilitates multi-touchpoint shopping sessions. Communication Channels—Preferences Across Customer Segments. Email remains the most universal communication channel. It is accepted by all generations.