2030 Customer Experience Innovation Prioritization 
SmartKarrot
APRIL 17, 2023
Improve customer support by analyzing common issues and developing proactive solutions. Track customer satisfaction and improve customer experience based on feedback. Product Teams Understand how customers are using products and services through conversation analysis.
Planview
JANUARY 31, 2023
For businesses serious about staying ahead of the curve, it’s imperative to implement a product portfolio management solution that prioritizes real-time data analysis backed by best-in-class intelligence and capabilities. Additionally, the same business leaders guessed that disruption would be an even more significant threat by 2030.
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