Remove 2030 Remove Customer Experience Remove Management Remove Remote Working
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Supporting your customers starts with supporting your agents

Zendesk

This is something that’s going to stick with us ,” said Frances Brittingham, a customer experience manager at Calm , a meditation app. Not only has customer engagement reached record highs, but teams have also been juggling longer hours and the isolation of remote work. 50% of support teams are fully remote.

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Making Real-Time Product Portfolio Data Analysis a Priority

Planview

For businesses serious about staying ahead of the curve, it’s imperative to implement a product portfolio management solution that prioritizes real-time data analysis backed by best-in-class intelligence and capabilities. Additionally, the same business leaders guessed that disruption would be an even more significant threat by 2030.