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The ultimate sales glossary: 100 sales terms to know

Zendesk

MAY 19, 2022

Business to customer (B2C). Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers. B2C sales include your typical purchases from various stores—clothing, furniture, groceries, and everyday essentials. Profit margin. You want your profit margin to be high. Forecasting.

B2C 98
B2C Sales CRM Profitability 98
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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. She guides organizations through their transition periods and transforms them into their most customer-centric, disciplined, and profitable versions. Amarachi Ogueji. Rachel Provan.

Customer Success 21
Customer Success Co-Creation Customer Experience Leadership 21
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