How to Design and Track a Customer Account Journey for B2B?
SmartKarrot
OCTOBER 12, 2022
It may appear that this only applies to B2C companies that conduct direct sales to customers. However, it also applies to B2B businesses. In the B2B world, the customer experience is crucial for businesses to differentiate themselves in a crowded market. Next, you want to expand your accounts and retain the existing accounts.
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