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10 Essential Skills for Account Managers

Account Management Skills

If you feel you need to brush up on your listening skills, check out Mark Goulston’s book Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. Mark is a clinical psychiatrist and FBI/police hostage negotiation trainer. b ook an Account Accelerator Programme discovery call.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. In turn, Diana helps her clients’ businesses grow. Amarachi Ogueji.