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Why agency account managers struggle to think ahead

Account Management Skills

SEPTEMBER 13, 2023

Do you struggle to think ahead about your clients? I speak to multiple account managers (AMs) every day. Hybrid’ AMs (project managing as well as responsible for account growth) particularly struggle. Account managers generally want to be more informed. Why is this stopping AMs thinking ahead?

Account Management 52
Account Management Management Account Growth Client Development 52
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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Keri Keeling.

Customer Success 21
Customer Success Co-Creation Customer Experience Leadership 21
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