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The Business Review: a modern classic, so important also during difficult times

KAM With Passion

With this in mind, large accounts might be managed with full-fledged BRs whereas smaller customers are managed with less frequent and simpler meetings or even remotely. When a supplier uses a Customer Success team as part of their support model, this can influence the format and frequency of Business Reviews.

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Customer Centric Growth Amid COVID

Revegy

Account Intelligence is the Core of Customer Centricity. Developing customer insights isn’t a one-time, static exercise. It is an ongoing effort that should be an integrated part of your client development and account planning strategy. Account planning is more than just a strategic exercise.