Strategic Account Management Association

JULY 13, 2021

Finding those individuals with the right mindset, passion and resiliency to drive change will be a catalyst for the strategic account organization’s success. Able to break internal silos by providing an aligned business process and communication. The curriculum is customer centric and serves all commercial-facing teams.

Account Management 591

Account Management Innovation Co-Creation Organization 591

Cosawi

DECEMBER 28, 2021

Stay informed on the account through an established strategic account process. Contribute to, and have accountability for, the account plan. Challenge account strategy and tactics. Participate in internal leadership and customer account meetings – and not only when “the house is on fire”.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SmartKarrot

JANUARY 21, 2021

Create a predictable and repeatable motion to scale customer success operations sustainably while maximizing customer value realization. Work with customers to understand their unique goals and business processes as well as provide expert knowledge of Slintel.

Customer Success 10

Customer Success Global Accounts Leadership Account Planning 10