SmartKarrot

MAY 18, 2022

Develop & maintain Key Account Plans supported by regular onsite customer reviews. Work with your account teams to plan and execute long-term account plans to facilitate retention and growth via product and new business unit expansion. Identify and mitigate risk in customer accounts.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

OCTOBER 6, 2022

Their job role requires them to oversee the entire customer life cycle and ensure they are satisfied with the products or services offered. Account managers also conduct research and present unique solutions to assist customers in gaining tangible business outcomes. Activities of a SaaS Account Manager.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

JUNE 11, 2021

The 15-class series has everything you need to grow your career including developing deep level account plans, creating and managing account portfolio, onboarding customers effectively, conducting business reviews for internal or external purposes, managing a customer life cycle, and tackling difficult conversations.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

JANUARY 3, 2022

Apply here: [link] Role: Senior Customer Success Manager, ANZ Location: Sydney, New South Wales, Australia Organization: Cloudflare As a Senior Customer Success Manager, you will manage the customer life cycle including contract renewal.

Customer Success 3

Customer Success Customer Life Cycle Value Proposition Onboarding 3