Account Strategy Finance Negotiation Onboarding 
SmartKarrot
FEBRUARY 9, 2023
Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Promote a culture and metrics centered on customer satisfaction and responsiveness.
SmartKarrot
FEBRUARY 17, 2021
Hire and onboard new team members who will quickly become strong individual contributors. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Negotiate and close renewals with existing customers. Coordinate finance and billing on behalf of customers.
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