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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

This is people who are responsible for retention and growth of their big customers. And a big customer is anyone who fits in that sort of 80/20 rule, you know, the small number of customers that make up a lot of your revenue and a lot of profits. Which customers are healthy, which customers are at risk?

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

Keeping customers satisfied and handling complaints efficiently and effectively is what Salesforce is all about. This Software as a Service (SaaS) business focuses on providing a system to help companies keep track of analytics, customer success and support, and even customer complaints, all in one place.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Doug Winter, Seismic co-founder and CEO.

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

Keeping customers satisfied and handling complaints efficiently and effectively is what Salesforce is all about. This Software as a Service (SaaS) business focuses on providing a system to help companies keep track of analytics, customer success and support, and even customer complaints, all in one place.