How to systemise account management in your agency, with Alex Raymond
Account Management Skills
AUGUST 24, 2021
And also the distinction between new business acquisition, so totally net new, and expansion and retention of existing. And you ran a webinar, I think it was packed full of value. And again, I would love to hear some maybe insights or key takeaways from your webinar that you did around how to avoid client churn. Alex 19:31.
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