article thumbnail

25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Key account management is a role that requires both sales skills and strategic thinking.

article thumbnail

65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

KAM Glossary (with 65 Definitions) To help strategic account managers / key account managers /sales professionals enhance their understanding of Key Account Management (KAM) , this glossary provides clear and concise definitions and explanations of essential terms, definitions, and concepts related to key account management.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to define a strong KAM Training Path

KAM With Passion

This article focuses on individual competencies, especially those of the Key Account Managers. It provides you with a precise description of the skills and competencies required from a true Key Account Manager (not a plain entreprise customers sales rep). Defining Skills & Competencies.

article thumbnail

Help! How Do I Tell Clients About a Price Increase?

Account Manager Tips

Is there anything worse a key account manager has to do than tell clients about a price increase? Define the context, your communication strategy, negotiation tactics and contingency plans in the event of an escalation. Will you negotiate? Will you negotiate? Will you negotiate or will you back down?

article thumbnail

Top Tips For Managing Accounts

MTD Sales Training

This is the key to real profitability – if managed properly. The costs of acquisition become absorbed and so the relative and actual profit increase. Account Dominance. If you can get to the position of being the dominant supplier, then the account becomes even more profitable. Learning to negotiate is key!

article thumbnail

A Day in the Life of an Account Manager

SmartKarrot

Few of the tasks they take up towards this end are: Customer acquisition. Negotiations with customers. Whenever there are two parties involved in a transaction, negotiations are bound to happen. Hence, a key AM plays a crucial role in deciding the fate of any organization.