Remove Artificial Intelligence Remove Computers and Electronics Remove Customer Experience Remove Management
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Ethics of AI in CX

Zendesk

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. If there's one thing that's affecting all industries, it's artificial intelligence (AI). And management can access valuable data on performance across the board.

CRM 117