Artificial Intelligence Computers and Electronics Customer Experience Organization 
Zendesk
OCTOBER 9, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.
Hubspot Sales
OCTOBER 1, 2021
If there's one thing that's affecting all industries, it's artificial intelligence (AI). If organizations can use social CRM to respond to comments quickly and thoughtfully, they can build stronger relationships with existing and potential customers and incorporate more user feedback into their roadmap.
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