Remove Artificial Intelligence Remove Computers and Electronics Remove Cybersecurity Remove Management
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Ethics of AI in CX

Zendesk

Piantadosi, head of the computation and language department at the University of California, Berkeley, got ChatGPT to write code that stated only white or Asian men could make good scientists. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate).

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. If there's one thing that's affecting all industries, it's artificial intelligence (AI). And management can access valuable data on performance across the board. CRM Trends for 2022.

CRM 119