Book Emotional Intelligence Future of Work Interpersonal Skills 
Red Star Kim
NOVEMBER 8, 2022
This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. Here I have to give a shout out to a great book written by a young Russian-born corporate lawyer in the City of London. Its four categories were cognitive, digital, self-leadership and interpersonal.
SmartKarrot
JANUARY 5, 2022
His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Nils Vinje.
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