Top 50 Customer Success Influencers 2022
SmartKarrot
JANUARY 5, 2022
His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. When he’s not writing and consulting, he can be found contributing to non-profit initiatives. . Jeanne Bliss. Bill Cushard. Megan Bowen.
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