Remove Business Growth Remove Customer Life Cycle Remove Customer Success Remove Marketing
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Dec 07 – Customer Success Jobs 

SmartKarrot

Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation processes that scale at every point in the customer lifecycle.

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May 18 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Hire, develop and retain a team of high-performing Customer Success Managers.

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Mar 22 – Customer Success Jobs

SmartKarrot

Role: Strategic Customer Success Manager Location: Remote, United States Organization: Untapped As a Strategic Customer Success Manager, you will identify opportunities to develop training, partner retention materials, and documentation to scale with our growing partner base. Turn the customers into advocates.

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The Rise of B2B Customer Communities: Business Benefits and Examples

SmartKarrot

Well, many successful organizations can vouch for the positive impacts of customer communities on their overall business growth and success. While online communities can have their impact on every aspect of business growth, we can see their direct impact on at least three core areas of a B2B business.

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The NPS (Net Promoter Score) Does Not Work Any More: Here Is Why!

SmartKarrot

Net Promoter Score is a metric of business growth. When the NPS of the company is high or non-negative, then customers are likely to be ambassadors. The NPS is also useful in very few markets with a lot of competition. Accounting for customer life cycle. Like what you are reading? contact-form-7].