article thumbnail

What is employee experience? Guide for the future of work

Zendesk

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Guide for the future of work appeared first on Zendesk. Data supports this. Save on turnover costs.

article thumbnail

Top 50 Customer Success Influencers 2022

SmartKarrot

Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies. And he’s always willing to share his knowledge with CS leaders and organizations. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket.