Apptivo

JUNE 27, 2023

This could include sеnding pеrsonalizеd follow-up еmails aftеr a purchasе, conducting customеr satisfaction survеys, or organizing еxclusivе events for brand advocatеs. Loyalty Programs – CRM systеms can bе combinеd with loyalty programmеs by organizations to rеward and rеcognisе cliеnt loyalty.

Business Growth 52

Business Growth CRM Communication Organization 52

Engage Selling

JANUARY 7, 2015

Observations from the real World business growth Colleen Francis Engage Selling Solutions motivating employees optimizing sales sales growth sales organization Sales Strategies sales success Sales Teams' to transform product “features and benefits” into “client results and testimonials.” Communicate […].

Organization 82

Organization Business Growth Sales Communication 82

Strikedeck

AUGUST 6, 2020

Vincent Manlapaz, in an interview with Matt Goodman, talks about why CS should be an integral part of the business process, strategy, and guiding principles. Without CS, business growth, alignment, collaboration, and success are unlikely to achieve.

Innovation 52

Innovation Organization Business Growth Onboarding 52

Strikedeck

JULY 20, 2021

Erika Tornice, Senior Director of Customer Success at RD Station, discusses the importance of understanding customer needs, changing perceptions, objections, business growth, and achieving success in an interview with Vincent Manlapaz, The post Accelerating CS Organization Beyond Crisis Management — In an interview with Erika Tornice, Senior Director (..)

Customer Success 40

Customer Success Organization Management Business Growth 40

SmartKarrot

JULY 12, 2023

Organic growth refers to natural and sustainable growth in a business’s customer base and digital presence without paying heavily for advertisements. In today’s highly competitive business environment, organic growth is essential for every business to be sustainable in the long run.

Organization 10

Organization Advertising Digitalization Business Growth 10

Zendesk

MARCH 13, 2024

This means human agents can focus on what they do best: building relationships, resolving complex challenges, and applying innovation and creativity to move businesses forward.” “Our mission has always been to help businesses use AI to deliver joyful support experiences. To learn more about Ultimate, visit ultimate.ai.

Acquisition 138

Acquisition Customer Experience Innovation Business Growth 138

SmartKarrot

MAY 12, 2023

To effectively implement KAM, businesses must follow a series of processes designed to maximize the value of these relationships. This article will discuss the top 8 Key Account Management processes that can help organizations drive sustainable growth.

Key Account Management 10

Key Account Management Account Management Business Growth Value Proposition 10

Strategic Planning and Management Insights

FEBRUARY 12, 2024

Dhiraj explains that organizations should not solely focus on making new things but also learn to create the capacity to build those things. Dhiraj’s prowess in his business radiates the power of data-driven decision-making in paving business growth.

Decision-making 59

Decision-making Business Growth Leadership Organization 59

Kainexus

JULY 17, 2023

Continuous improvement drives business growth, fosters innovation, engages employees, satisfies customers, and mitigates risks. It is essential to achieving long-term success in today's competitive business environment.

Innovation 81

Innovation Business Growth Organization Software 81

SmartKarrot

JUNE 18, 2023

How can each member of a team be motivated to use their full potential for driving business growth? Stay with us as in this blog post we are exploring how adopting the right tools can turbocharge your team’s potential and accelerate the business growth. The answer to these questions lies in the right tools!

Business Growth 10

Business Growth Brainstorming Decision-making Innovation 10

Zendesk

JULY 19, 2022

IT leaders at mature organizations invest in both customers and employees while keeping operational costs low, often with limited resources. This is the key to unlocking business growth and getting a fast return on investment. A practical guide for IT leaders on delivering exceptional customer and employee experiences.

Digital Transformation 98

Digital Transformation Digitalization Business Growth Customer Experience 98

Arpedio

APRIL 29, 2024

Key insights and learnings The Symposium brought together thought leaders and visionaries from leading organizations such as Tüv Süd , Zeiss , Mp Consulting , Mercuri and DHL. Their collective insights and experiences painted a picture of the transformative potential of SAM in today’s business landscape.

Key Account Management 52

Key Account Management Account Management Ecosystem Leadership Global Accounts 52

Arpedio

APRIL 30, 2024

Understanding Account Growth Strategy In this section, we will take a closer look at the intricacies and purpose of account growth strategy. Understanding how to effectively implement this strategy is crucial for long-term success in maximizing your business growth and revenue.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

Flevy

MARCH 26, 2024

The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Upland

JULY 3, 2023

By leveraging the power of ChatGPT alongside established sales platforms like Altify, however, organizations can unlock new opportunities to drive revenue growth and build stronger customer relationships. Everyone is figuring out what it is, how to use it and what it can and can’t do. Where are we heading with AI & ChatGPT?

Facilitation 195

Facilitation Customer Success Innovation Customer Experience 195

Customer Think

SEPTEMBER 7, 2023

Today’s fast-paced & tech-driven business landscape requires organizations to stay ahead of the competition with a keen focus on innovation & efficiency. One transformative thing that has emerged as a catalyst for business growth can be referred to as Digital Product Engineering.

Digitalization 49

Digitalization Strategic Thinking Innovation Business Growth 49

SmartKarrot

SEPTEMBER 24, 2020

To understand the SaaS business growth, let’s take a quick look at the SaaS history through this analogy. So, for the SaaS business growth, the builder’s goal is to a) rent-out as many apartments as possible. How customer success and SaaS business growth are symbiotic? It is easy to get lost in all of them.

Business Growth 10

Business Growth Customer Success Onboarding Customer Experience 10

Flevy

OCTOBER 5, 2023

Some of the common myths associated with the term include: It implies a secret sauce for delivering exponential growth overnight. The name hints at having a cheat sheet for growth without devoting to a long-term growth process. It suggests a magic strategy or tactic that works for every organization.

Acquisition 103

Acquisition Investors Digital Transformation Profitability 103

Arpedio

DECEMBER 18, 2023

But what is Sales Enablement , and how can it help businesses achieve their goals? In this article, we’ll explore Sales Enablement in-depth, including its strategies and practices that drive business growth. Training Investing in sales training can pay significant dividends for organizations.

Sales 52

Sales Business Growth Organization Marketing 52

The Great Game of Business

APRIL 6, 2023

Recruiting young talent is critical to ensuring any business's growth and sustainability. The success of any organization is often determined by the quality of its workforce, and recruiting young talent is one way to build a solid foundation for the future.

Innovation 52

Innovation Business Growth Organization 52

Arpedio

FEBRUARY 23, 2024

Unlike traditional business intelligence, which focuses primarily on historical data, revenue intelligence emphasizes real-time insights that empower organizations to make informed decisions swiftly. Revenue intelligence is a multifaceted approach to leveraging data and insights to optimize revenue generation and business growth.

Decision-making 52

Decision-making Customer Experience CRM Profitability 52

Flevy

APRIL 30, 2024

Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. By systematically representing the Customer Journey, businesses can align their operations to better meet customer needs, ultimately driving satisfaction, loyalty, and growth.

Telecommunications 52

Telecommunications Healthcare Retail Customer Experience 52

Sales Gravy

NOVEMBER 20, 2023

Yet, account retention and expansion are essential for sustainable business growth. This could mean introducing new products or services, expanding into different departments within the client's organization, or simply ensuring that the client is fully utilizing the existing solutions.

Account Management 89

Account Management Management Client Relationships Business Growth 89

Kainexus

JUNE 2, 2022

No matter what you call it, the model is focused on identifying the areas that are hindering business growth and addressing them effectively. Achieving these objectives brings significant advantages to both the organization and its customers.

Business Growth 69

Business Growth Organization 69

SmartKarrot

SEPTEMBER 27, 2020

But without a proper examination of the use cases and further evaluation of their applicability, they can turn out to be a major cost factor for organizations. While creating a use case may seem time-consuming, it is one of the best tools to bring different teams of the organization on the same page. Wrapping up.

Business Growth 10

Business Growth Brainstorming Software Software 10

Arpedio

NOVEMBER 22, 2023

Unlock Business Potential with Effective Stakeholder Mapping Improve your critical stakeholder relationships ← Back to blog As businesses strive to achieve growth and success, many overlook the untapped potential of effective stakeholder mapping. This can lead to increased customer satisfaction, loyalty, and retention.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

Account Manager Tips

NOVEMBER 14, 2022

Key account managers use data analysis to provide valuable insights into their clients growth trajectory, how targets are being met, and how a business is performing financially. This can help you plan for the future and inform which activities will increase sales and business growth—for your clients and your own organization.

Key Account Management 130

Key Account Management Account Management Management Profitability 130

Arpedio

FEBRUARY 14, 2024

While these terms are sometimes used interchangeably, they actually have distinct differences and play unique roles within an organization. Understanding the nuances between account management and sales can help businesses optimize their strategies and ensure long-term client relationships.

Account Management 52

Account Management Management Sales Client Relationships 52

Arpedio

JANUARY 3, 2024

Understanding the nuances between executive and manager roles within the sales and client management landscape is essential for optimizing team performance and ultimately, fostering robust business growth. Account Executive: Targeting New Client Acquisitions Account executives are at the forefront of business growth.

Account Management 52

Account Management Management Acquisition Account Growth 52

SmartKarrot

FEBRUARY 17, 2022

Some amazing SaaS podcasts that create content around such businesses. Here are some of the top 22 SaaS podcasts of 2022 that will propel your SaaS business growth. SaaS Growth Stacking Podcast. The SaaS Growth Stacking Podcast gives you the information in 10-minute episodes or bursts.

Business Growth 10

Business Growth Customer Success Software Software 10

Arpedio

DECEMBER 15, 2023

At its core, account management is all about ensuring customer satisfaction and driving business growth through effective client management. In this section, we’ll delve deeper into the meaning and importance of account management for businesses of all sizes.

Account Management 52

Account Management Management Client Relationships Negotiation 52

The Center for Sales Strategy

JUNE 25, 2020

To establish the foundation for sustainable business growth, a solid sales structure must be built layer by layer. People, resources, and processes must align and work together to produce the best results for your organization.

Business Growth 85

Business Growth Sales Media Organization 85

The Center for Sales Strategy

JUNE 30, 2021

To establish the foundation for sustainable business growth, a solid sales structure must be built layer by layer. People, resources, and processes must align and work together to produce the best results for your organization. Is your current sales structure designed for the results you want?

Sales 62

Sales Business Growth Organization Management 62

Arpedio

JANUARY 5, 2024

In an evolving business landscape where customer demands are as diverse as they are complex, implementing effectual customer retention strategies demands an in-depth understanding of these pivotal roles. The amalgamation of account management and customer success shapes a customer-centric culture that resonates throughout the organization.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

FEBRUARY 15, 2024

In today’s fiercely competitive market, achieving sales excellence is paramount for business growth and success. Understanding Mobilizers Mobilizers are pivotal individuals within organizations who possess the authority, influence, and vision to drive significant change and make critical buying decisions.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

SmartKarrot

AUGUST 27, 2020

So, how can these two teams work together to drive business growth? In short, they can: Exchange customer stories Organize events Expand existing customer accounts Pool customer information to drive strategy formation. This is why customer success is an organization-wide strategy rather than a siloed function.

Business Growth 10

Business Growth Customer Success Marketing Acquisition 10

Flevy

MARCH 21, 2024

A well-defined IP Strategy is vital for maximizing the value of intellectual assets and ensuring long-term business sustainability. Furthermore, a strong IP portfolio can enhance an organization’s valuation , attract investment, and facilitate entry into global markets.

Management 52

Management Digital Transformation Innovation Negotiation 52