SmartKarrot

MARCH 10, 2022

Inspire customer experience across the company – Create a company-wide culture of customer experience. Manage customer success activities. Measure effectiveness of customer success. Reduce churn and drive new business growth through innovative practice and metrics-driven strategy.

Customer Success 19

Customer Success Customer Experience Account Growth Client Development 19

SmartKarrot

FEBRUARY 3, 2022

Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Develop customer advocacy and secure customer success stories and references.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

DECEMBER 14, 2021

Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JUNE 30, 2021

Director, Customer Success Location: Salt Lake City, UT, US Organization: PointClickCare As a Sr. Director of Customer Success, you will be leading, expanding, and mentoring the Customer Success team by setting their strategy, goals and objectives.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

Blue Canyon Partners

DECEMBER 4, 2020

As an example, for many years regulatory pressures and new technology motivated HVAC suppliers to design and develop next generation smart products. As a result, our client developed enhancements that helped residential customers gain 2-3% energy efficiency on their systems.

Management 52

Management Suppliers Supply Chain B2B 52