article thumbnail

Feb 16 – Customer Success Jobs

SmartKarrot

Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.

article thumbnail

Jul 02 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: San Diego, CA, US Organization: Lytx, Inc. As a Director of Customer Success, you will develop and lead a functional strategic plan to support top-level objectives. Conduct group refresher workshops and webinars. Drive sales strategies for upsell to clients.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Jan 12 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, Denver, CO, US Organization: Healthgrades As a Customer Success Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach. Host Webinars for the customers and prospective customers.

article thumbnail

Customer Centric Growth Amid COVID

Revegy

Account Intelligence is the Core of Customer Centricity. Developing customer insights isn’t a one-time, static exercise. It is an ongoing effort that should be an integrated part of your client development and account planning strategy. The best ideas may not always come from the sales team.

article thumbnail

How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.