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Why agency account managers struggle to think ahead

Account Management Skills

For example, to have time to: Think about their client’s business commercially e.g. download the client’s annual report or download their quarterly investor relations meeting transcript to hear the CEO talk about company performance and pipeline. Account managers generally want to be more informed.

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How Well Do You Know Your Customers?

Revegy

In a recent webinar conducted with Revegy, a leading technology platform for customer revenue optimization, and FinListics, the solution for financial analytics that power insight-led sales, top-performing sales leaders indicated that being a trusted advisor is more elusive than most sales and account managers think.

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Sep 14 – Customer Success Jobs

SmartKarrot

Gather feedback from other departments (Sales, Client Services, Product, etc.) Apply here: [link] Role: Customer Success Manager (UK) Location: London, England, United Kingdom Organization: Wholesale Investor As a Customer Success Manager, you will be working with each client’s Account Executive towards a seamless handover.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales.