article thumbnail

What is Key Account Management? (It’s Not What You Think)

Account Manager Tips

Key account management origin story Once upon a time, not only did sales reps win the client, they also supported them long after the deal was done. Sales people won the clients. More resources and attention on the needs of existing customers changed client relationships. Key account managers kept them.

article thumbnail

15+ Interview Questions for Consultants [+ Sample Responses]

Hubspot Sales

I have a proven track record of helping clients develop practical and sustainable solutions that consider cost-benefit." Here's an example: "I was part of a consulting project for a retail company that aimed to improve their supply chain management. What methods do you use to identify your clients' needs?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

3 Guidelines for Managing Disruption

Blue Canyon Partners

Next level technologies, marketplace demands, business consolidations, altered customer behaviors, supply chain interruptions and other disruptors influence many B2B business environments. As an example, for many years regulatory pressures and new technology motivated HVAC suppliers to design and develop next generation smart products.

article thumbnail

3 Guidelines for Managing Disruption

Blue Canyon Partners

Next level technologies, marketplace demands, business consolidations, altered customer behaviors, supply chain interruptions and other disruptors influence many B2B business environments. As an example, for many years regulatory pressures and new technology motivated HVAC suppliers to design and develop next generation smart products.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention.