Client Onboarding Leadership Meetings Negotiation 
SmartKarrot
MAY 25, 2021
Works closely with the Client Director responsible for the accounts. Responsible for conducting customer-facing Solution Reviews to communicate services performance, discuss and resolve services issues, and help customers meet their business goals. Oversee client onboarding of all new clients.
SmartKarrot
DECEMBER 4, 2020
Develop and Execute retention strategies and renewal processes that meet or exceed the stated retention targets. Measure progress/success of each team member via tracking of client retention, references & customer satisfaction. Develop client onboarding plan and work with new clients to ensure smooth onboarding.
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