Remove Client Onboarding Remove Logistics Remove Management Remove Stakeholders
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How customer success operations improves customer service

Zendesk

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. But the band also depends on a crew to handle sound, lighting, and logistics to ensure their performance is unforgettable. What is customer success operations?

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Sep 30 – Customer Success Jobs

SmartKarrot

Sustain ongoing, detail-oriented relationship management with client decision makers including C-suite executives. Manage a team of Customer Success Managers, enabling them to grow and achieve their targets. Work with the Talent Directors to identify client opportunities and support commercial conversations.