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June 12 – Customer Success Jobs

SmartKarrot

Produce written and spoken content, host webinars, and conduct one-on-one training sessions. As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Install new hardware and software, as well as upgrades to existing workstations, on computers.

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May 24 – Customer Success Jobs

SmartKarrot

Defining and optimizing the client onboarding lifecycle based on client segmentation. Lead online webinars & demos to educate customers on the features of the product. Maintain regular cadence with clients to ensure that they’re realizing the full potential of Powtoon.

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User Retention and Client Retention Are Key SaaS Success Metrics

SmartKarrot

Of the many old adages in the customer success business, one says that keeping the clients that are already using your software is way better than attracting the new ones. Client retention is all about acquiring your customers, boosting revenue, and saving up the company’s money. Top Retention Ideas. #1