Client Relationships Customer Life Cycle Facilitation Onboarding 
SmartKarrot
MAY 19, 2020
Represent the voice of the customer to provide inputs to the core product, marketing, and sales teams. Partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with client accounts.
SmartKarrot
JULY 1, 2020
The Enterprise Customer Success Manager is a highly customer-facing professional who will lead the post-sales life-cycle for Nitro’s portfolio of Enterprise customers. Act as the voice of customers and strike the appropriate balance between the customer’s needs and the company’s business objectives.
SmartKarrot
MARCH 8, 2022
A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Rachel has held numerous positions, including Director of Customer Success at Doodle.
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