Remove Client Relationships Remove Interpersonal Skills Remove Key Account Management Remove Management
article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. tenders converted and revenue generated).

article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Participate in more proactive and strategic approaches by anticipating and responding to client needs and market changes become a more proactive Marketing and Business Development Executive (kimtasso.com). Sometimes this is because of the constraints fee-earners experience – too little time, pressure to serve clients, fear of failure.

CRM 130
article thumbnail

Comprehensive Career Path Guide for a Key Account Manager

DemandFarm

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. They must also collaborate with marketing, sales, and product development teams to ensure that their clients receive the best possible service and support.