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How can agencies make client relationships more profitable?, with Chris Merrington

Account Management Skills

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships. But your right procurement will say yes, how many FTEs?

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Four personality traits to look for in a sales enablement manager

PandaDoc

Implementation of new sales tool and techniques As we mentioned above, sales enablement managers are responsible for designing the overall sales framework, instituting new sales methodologies, and proposing new lead generation practices, among other things.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.