Red Star Kim

NOVEMBER 18, 2022

PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback. Develop Employer Value Propositions (EVPs). Alan Gotto, chair of Consultancy Procurement Council. Firms were urged to go back to basics in terms of managing client expectations.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Insightly

NOVEMBER 1, 2022

Streamlining processes ensures that no team member wastes time on tasks that don’t add value. . Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. Now your strategy and value creation processes are designed, you should communicate the changes unilaterally.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98