Account Management Skills

JANUARY 25, 2022

I spoke to Jessica Bowler and Iris Gatzweiler , two senior procurement clients who shared some insights into the pitching process. Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. Welcome to Episode 54. So welcome Iris and Jess.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

Red Star Kim

NOVEMBER 18, 2022

Former Herbert Smith lawyer Claire Rason expertly interviewed a client panel comprising: Mark Walford, CEO of TrustedCare and founder of two other social care companies. Alan Gotto, chair of Consultancy Procurement Council. Firms were urged to go back to basics in terms of managing client expectations.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

SmartKarrot

AUGUST 29, 2022

Manage the daily running of the call center, including procuring supplies, effective resource planning, and applying call center strategies. Analyze client data and understand industry benchmarks, business trends and opportunities to recommend the most effective growth strategies.

Customer Success 19

Customer Success Procurement Onboarding Government 19

Showpad

OCTOBER 31, 2019

Every minute spent trawling the inbox for one piece of collateral or a prospect pool of a thousand names deep is valuable time spent not selling or furthering a client relationship. This pays off in finalizing deals, as well as nurturing existing client relationships and extracting further lifetime value.

Sales 53

Sales Client Relationships Procurement Decision-making 53

Insightly

NOVEMBER 1, 2022

Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. Value proposition development: Now you’ve gathered as much data as possible about your customers and aligned all stakeholders, you can establish and create value propositions for each segment.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

Account Management Skills

AUGUST 7, 2023

We help them protect their assets, monetize them, develop strong contracts with their clients and other stakeholders and navigate marketing regulations. I think they don’t own their position strongly enough in general in the client relationship with respect to what they generate. 35:32 Sharon Toerek Exactly.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. Here’s an in-depth look at how CRM can benefit consulting firms: Client Relationship Management: Consulting firms heavily rely on their client relationships.

CRM 52

CRM Insurance Healthcare Manufacturing 52