MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. They can react flexibly to unforeseen events and develop alternative solutions. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

SmartKarrot

JANUARY 5, 2022

He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Aside from being an active member of the CS community, Jay can also be found having insightful conversations with industry leaders on his popular podcast. Sue Nabeth Moore. Jeff Breunsbach. Matt Myszkowski.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Account Management Skills

OCTOBER 4, 2021

So to me, if you look at the clients who have done iconic work, Apple with TBWACHIATDAY, Wieden+Kennedy with Nike, Crispin Porter Bogusky with the Mini, if you could have a list, you’ll find that there is a deep and abiding relationship built on trust that preceded the creation of great work. This is what’s happened.

Advertising 52

Advertising Account Management Management Emotional Intelligence 52

Red Star Kim

OCTOBER 18, 2022

A further trend is co-creating, collaborative or open innovation and she explores the ideas of several others here including the idea of crowd storming (where the online space is used for mass brainstorming, problem-solving and innovation). Key characteristics of levels in the Emergent Leadership Model.

Organization 130

Organization Innovation Leadership Management 130