Red Star Kim
OCTOBER 18, 2022
I completed my MBA two decades ago although I consume the latest management books voraciously. This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. Management Shift Solutions Limited. In a nutshell. The author.
MDI Training
NOVEMBER 14, 2023
Implementing strategies AI can assist in project and resource management. While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. What do we delegate?
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MDI Training
MAY 30, 2023
IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy. For example, programs can be implemented to promote self-reflection, strengthen emotional intelligence or develop a sustainability-oriented leadership personality. LinkedIn What serves you next?
SmartKarrot
JANUARY 5, 2022
His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips.
Account Management Skills
OCTOBER 4, 2021
He’s the author of the must read book for anyone in agency account management, ‘The Art of Client Service’ In this chat, we talked about: why there are fewer account managers doing more with much less experience. why some people believe the account manager role is becoming extinct and what we both think about that.
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