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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. AI can automate repetitive tasks, facilitate data analysis, and serve as a source of information, while humans bring their unique skills to manage complex situations and foster human relationships.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. Her various books, blogs, articles, and whitepapers have helped many people understand the program, planning, and operational structure of Customer Success Organizations. Annette Franz.