The Art of Client Service, with Robert Solomon
Account Management Skills
OCTOBER 4, 2021
I will tell you this another thing that account people sort of are a little deficient in, which is they don’t communicate as clearly concisely and as frequently as they should. I had another client, this was Compaq computer, I was at Ammirati, where I was actually able to bond over their children. Because I would always ask him.
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