Communication Customer Life Cycle Facilitation Stakeholders 
SmartKarrot
MAY 18, 2022
Build and maintain client relationships at all levels through frequent meetings, trade shows, and continuous communication. Work with your account teams to plan and execute long-term account plans to facilitate retention and growth via product and new business unit expansion. Identify and mitigate risk in customer accounts.
SmartKarrot
NOVEMBER 2, 2021
This includes configuring the platform to support their specific needs, onboarding and training customers to get their work done efficiently on the platform, and being a resource for users at all levels so they get the most out of their toolkit. Own the engagement and adoption strategy at all stages of the customer life cycle.
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SmartKarrot
JUNE 24, 2021
Create new value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals. Support customer retention by maintaining communication with new and current customers and escalating issues as appropriate within Mediaocean.
SmartKarrot
JUNE 25, 2021
Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities.
SmartKarrot
MARCH 8, 2022
A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Anika Zubair. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Kellie Capote.
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