SmartKarrot

JUNE 12, 2023

Apply here: [link] Role: Customer Success Consultant Location: London, England, United Kingdom Organization: ClickJobs.io As a Customer Success Consultant, you’ll Facilitate user adoption and change management throughout the customer life cycle.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

MAY 18, 2022

Work with your account teams to plan and execute long-term account plans to facilitate retention and growth via product and new business unit expansion. Manage the proactive customer life cycle leading to a high rate of renewal and growth. Identify and mitigate risk in customer accounts.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

NOVEMBER 2, 2021

This includes configuring the platform to support their specific needs, onboarding and training customers to get their work done efficiently on the platform, and being a resource for users at all levels so they get the most out of their toolkit. Own the engagement and adoption strategy at all stages of the customer life cycle.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

JUNE 24, 2021

Create new value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.

Customer Success 10

Customer Success Customer Life Cycle Value Proposition Onboarding 10

SmartKarrot

JUNE 25, 2021

Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

JULY 1, 2020

Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

FEBRUARY 4, 2021

Apply here: [link] Role: Customer Success Manager (SMB) Location: Remote, OR, US Organization: Matterport As a Customer Success Manager, you will manage all post-sales activity for assigned SMB to Mid-Market customer segments through strong relationship-building, product knowledge, engagement planning, and upsell/cross-sell execution.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10