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Customer Life Cycle Value Selling Performance Review Account Growth Customer Value Key Account Management Digital Transformation Client Relationships Customer Experience Negotiation More Related Topics >
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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

SEPTEMBER 11, 2020

I’m talking about customer experience management (CXM), which I would argue may be the single most important investment a company can make in today’s cut-throat business climate. It is absolutely essential to success today. CXM vs. CRM: Do you need both? This is where CXM shines. And here’s why.).

CXM 520
CXM Account Management Customer Experience Management 520
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Jun 15 – Customer Success Jobs

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments.

Customer Success 10
Customer Success CXM Stakeholders Performance Review 10
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