SmartKarrot

AUGUST 7, 2020

The customer success team helps the client achieve value from the product and facilitates product adoption. This results in loyalty and therefore long-term customer retention. The director’s role is to ensure customers are successful using the product the company sells. There are almost always gaps.

Customer Success 18

Customer Success Interpersonal Skills Customer Experience Facilitation 18

SmartKarrot

AUGUST 7, 2020

The customer success team helps the client achieve value from the product and facilitates product adoption. This results in loyalty and therefore long-term customer retention. The director’s role is to ensure customers are successful using the product the company sells. There are almost always gaps.

Customer Success 10

Customer Success Interpersonal Skills Customer Experience Facilitation 10

Zendesk

JUNE 15, 2023

Takeaway: Set yourself up as the person who knows how to tap into employees’ potential and facilitate change. Director of customer service resume example Image source A director of customer service oversees department operations, ensuring that customers have a great experience and that the team meets its goals.

Retail 52

Retail Leadership Interpersonal Skills Software 52