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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Chuck Robbins, the Chair and CEO (Chief Executive Officer) of CISCO has a prominent role in promoting customer-centricity. The focus of Cisco is now on improving customer experience at every touchpoint.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Chuck Robbins, the Chair and CEO (Chief Executive Officer) of CISCO has a prominent role in promoting customer-centricity. The focus of Cisco is now on improving customer experience at every touchpoint.