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Remove Customer Life Cycle Remove Key Account Management Remove Value Selling Related Topics
CXM Account Management Digital Transformation Customer Success Client Relationships Negotiation Prioritization Management CRM Customer Experience More Related Topics >
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The Role of the Key Account Manager in Boosting Customer Success!

SmartKarrot

JUNE 18, 2020

A key account manager plays a pivotal role in increasing customer success. These individuals work with your customers in a way that develops long-term relationships. There are several vital skills a key account manager should have. The Duties of a Key Account Manager .

Key Account Management 10
Key Account Management Account Management Customer Success Management 10
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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

SEPTEMBER 11, 2020

Value Selling A sales approach that focuses on benefiting the customer throughout the life cycle of your relationship. Account managers are focused on taking a consultative approach to selling, such that customer decisions are based on the overall value potential of the supplier’s products and services.

CXM 520
CXM Account Management Customer Experience Management 520
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