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Build vs. buy: 5 reasons companies end up ditching their homegrown solutions for Zendesk

Zendesk

Many of our customers started with homegrown solutions only to realize that their systems couldn’t meet their needs or deliver the ease and efficiency that Zendesk can. Here are five common reasons that our customers decided to buy CX software. Zendesk was built for extensibility and customization.

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How AI in the workplace is helping teams do more with less

Zendesk

Zendesk helped Workrise, a workforce management solution in the energy sector, build a custom solution for EX and CX that allows its team to streamline operations, reduce costs, and free up bandwidth for agents and system administrators to focus on more high-impact tasks. That’s how we move mountains.”