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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. Government, banking, and insurance are the sectors with CDOs. The focus of Cisco is now on improving customer experience at every touchpoint. The roles and responsibilities include-.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. Government, banking, and insurance are the sectors with CDOs. The focus of Cisco is now on improving customer experience at every touchpoint. The roles and responsibilities include-.