Customer Think
OCTOBER 10, 2021
Source: Twenty20.com For some email marketers, it’s hard to tell why people won’t engage with their emails. Sometimes it’s their content, other times it’s their list quality or lack of proper targeting. If you feel like your email marketing could use a boost, there are simple things you could start doing that make a big […].
Peter Simoons
OCTOBER 10, 2021
Look at your Alliance Efforts Through a Different Lens. I’ve seen some recent developments, not necessarily in the business space, but more in the public domain where organisations are trying to work together. During these efforts to work together, all organisations are represented by their leaders. Now, you would expect that, especially in the public domain, leaders would be capable of stepping over their own egos.
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Customer Think
OCTOBER 10, 2021
by Kim Campbell in Customer Experience, Customer Service Trends, Kim Campbell Few industries are quite like travel. Can you think of any other industry where anxiety is baked into the product or service? Even before the pandemic, customers found the.
Planview
OCTOBER 10, 2021
A robust and realistic project management communication plan is essential for project success. This informative and easy-to-read article looks at basic concepts of a project management communication plan, and provides examples, strategies and best practices. There are several paths to project glory. However, one characteristic that all successful projects have in common is effective and efficient communications.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
OCTOBER 10, 2021
Customer experience design challenges in 2021 remind us of the overall challenges that face organizations in a year marked by changing expectations and demands. Top customer experience d.
Customer Think
OCTOBER 10, 2021
Marketing is currently designed to inspire, identify, and engage potential buyers in a way that leads them to action. The baseline assumptions are that good content in the right hands, or engaged relationships that create connection, will provide the foundational components to cause buying. But do they? Before people become buyers they have work to […].
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Customer Think
OCTOBER 10, 2021
Loyalty is one of the most overused phrases in business today. To most companies, it invariably means “customers give us all their money.” But that is not what loyalty is. So, today we’re going to talk about the five rules that will build customer loya.
Customer Think
OCTOBER 10, 2021
The world has slowly started to shift from managing the Covid crisis to a phase where it is strongly recovering from the crisis. And as it does so, it has begun to reopen the economies for its people and is welcoming them back to explore it as they did earlier. But after so much uncertainty […].
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