Thu.Oct 29, 2020

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Ask Your Sales Team These Questions

Engage Selling

It’s easy to get “bogged down” by our daily tasks, calls, meetings, emails, coaching, and so on.

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Why Frontline Managers Should be the Stars of Your Sales Enablement Strategy: Top Five Takeaways

Sandler Training

Astute organizations realize that just as important, if not more, is the notion of Sales Manager Enablement. This includes providing frontline managers with the tools, training and technology they need to elevate the skills and stature of their sales team. The post Why Frontline Managers Should be the Stars of Your Sales Enablement Strategy: Top Five Takeaways appeared first on Sandler Training.

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E-commerce Entrepreneur: How One Wedding DJ Started One of the Fastest Growing Businesses in Texas

Groove HQ

Whenever we get a chance to talk to a customer here at Groove, we take it. So when Josh Pather of Photo Booth International dropped this line in a conversation with Erika from our support team… We knew we had to reach out. We thought we’d talk to Josh about Groove and maybe write up […]. The post E-commerce Entrepreneur: How One Wedding DJ Started One of the Fastest Growing Businesses in Texas appeared first on Groove Blog.

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Five Leadership Qualities that Motivate Others During a Crisis

CMOE

Even in the best of times, being a leader can be challenging. Now the shock generated by the COVID19 virus has produced new and unexpected challenges that have left many leaders struggling to adapt. Moments like this have multiple and varied impacts. Some organizations and businesses are experiencing unsurpassed demand and it has taken an unparalleled effort to keep up with it.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Set Continuous Improvement Goals to See Real Results

Kainexus

We all identify goals to improve ourselves in some way. Whether our goal is to eat better, exercise more, spend more time with our family, or increase our productivity, we all have something we're striving for. Although in too many instances, we lose sight of our goals and fall back to old behaviors and the same results. Continuous improvement is no different.

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The strategic advantage of an organization’s CS core values

Strikedeck

Vincent Manlapaz, in an interview with Tyler Wonderlic shares his thoughts on the importance of an organization’s CS core values, its purpose, and its impact on a business as a whole.

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Oct 29 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Salt Lake City, UT, US Organization: OpenText In this role, you will be responsible for driving strategy and success across the Americas Customer Success team. You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base.

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#001 Importance of a KAM Culture in today's modern marketplace

KAMCast

In this episode David Ventura, your host, explores the following BIG question: What is a KAM culture and why is it so important in today’s market? But first: what is KAM? We all know that businesses love a TLA (Three Letter Acronyms) and KAM is just another one of those. It stands for K ey A ccount M anagement. Many businesses we meet are naturally familiar with KAM whilst others will say “we don’t have key accounts” or “KAM is for bigger companies; we are too small for that”.