Remove Emotional Intelligence Remove Innovation Remove Key Account Management Remove Leadership
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21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Emotional intelligence 6. Leadership 7.

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Making a splash: Lumina Spark psychometric

Brightbridge Consulting

The latest innovation in professional development. Top key account managers build exceptional relationships both with their customers and internally with their colleagues. Self-understanding and regulation are important aspects relating to emotional intelligence. Building rapport is an essential ingredient.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). Finding ways to meet with people in real time (such as at social events) can help.

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How to use the Seven Universal Trust Behaviours

Jermaine Edwards

The speed of innovation, technology and a customer that needs to remain competitive just as much as us, has forced every business to raise the quality of their products and take serving their customers more seriously. TWO: Competence demonstrate value Here’s the truth. Competency is a hugely important component to trust.

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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. There are also courses on specific topics such as: Campaigns, Cross-selling, Key Account Management (KAM), M&BD planning, Managing change, Pitching and tendering, Project Management, Strategic thinking and Referrer Management.