Remove Emotional Intelligence Remove Interpersonal Skills Remove Organization Remove Profitability
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An In-Depth Guide to Strategic Account Management

Janek Performance Group: Account Planning

It may play a major role in ensuring the long-term viability of your organization. Because it’s often the single best way to guarantee long-term profitability and existence for your organization. The reality is, all three of those roles require distinct, separate skill sets. What is Strategic Account Management?

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Sales Skill-Sets vs Sales Tool-Sets

SBI

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. Sales Skill-Sets. Discounting: Sacrificing profits to win business.

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Top 50 Customer Success Influencers 2022

SmartKarrot

Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies. Thanks to her strong customer success professionalism combined with excellent interpersonal skills, she drives a great vision for using customer success to help aspiring CS professionals grow in this field.